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en:redemption
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How to redeem Minutos
Redemption by the issuer
As issuer of a voucher you are obligated to redeem it within its period of validity.
If the voucher is valid for more than the legal minimum validity for vouchers, the issuer can use the voucher again for payment. If the validity period is shorter, the issuer destroys the voucher after redemption. Due to this rule, participants of the network practically rarely receive vouchers that are about to expire.
Issued in Germany:
| Validity of voucher | Action by the issuer |
|---|---|
| more than 3 years | must accept the voucher, can reuse it for payment |
| less than 3 years | must accept and destroy the voucher |
Issued in Switzerland:
| Validity of voucher | Action by the issuer |
|---|---|
| more than 5 years | must accept the voucher, can reuse it for payment |
| less than 5 years | must accept and destroy the voucher |
See also How to accept Minutos.
Redemption by a guarantor
As a guarantor of a Minuto voucher you are only obligated to redeem it if the issuer and his legal successors (heirs) are unable to provide a service, for example in the event of:
- inability to work or earn
- address unknown
- death
Questions?
See our frequently asked questions or post a comment.
en/redemption.txt · Last modified: 2024/10/11 20:51 by david
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